IT Governance & Quality Manager

Job Description

The IT Governance and Quality Manager is responsible for the day‑to‑day management and operation of the IT governance, controls, audit, and assurance activities within Technology. Reporting into the Head of IT Governance, the role ensures that IT governance frameworks, control environments, and quality assurance practices are effectively implemented, embedded, and continuously improved.

The role provides operational leadership across IT governance and assurance activities and manages a team comprising IT Governance Analysts and a Governance and Controls Lead. It plays a critical role in supporting regulatory compliance, audit readiness, and the delivery of well‑controlled, high‑quality IT services.

Responsibilities

IT Governance & Controls

• Manage the implementation and ongoing operation of IT governance frameworks, policies, standards, and procedures.
• Ensure IT controls are clearly defined, documented, ...