IT Governance, Quality and Asset Manager

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

Role Summary

The IT Service Governance and Asset Assurance Manager is responsible for establishing and governing the operational control framework for IT support services across the project. This role ensures that IT asset records, service management processes, and operational documentation are accurate, compliant, auditable, and aligned with contractual obligations, ITIL practices, SLAs, and KPIs.

Acting as a key governance lead within the Centre of Excellence (CoE), the role drives consistency, visibility, an...