IT Governance, Quality and Asset Manager

The IT Service Governance and Asset Assurance Manager is responsible for establishing and governing the operational control framework for IT support services across the project. This role ensures that IT asset records, service management processes, and operational documentation are accurate, compliant, auditable, and aligned with contractual obligations, ITIL practices, SLAs, and KPIs. Acting as a key governance lead within the Centre of Excellence (CoE), the role drives consistency, visibility, and continuous improvement across IT asset lifecycle management and service delivery quality. The successful candidate will build structured processes from the ground up, define clear controls and accountabilities, and work closely with operational teams to strengthen data integrity, process discipline, service quality, and audit readiness across the environment.

• Governance Framework and Operational Control
• Establish a...