IT Desktop Support Specialist - Financial Sector

Join a leading financial client as a Middle Office Technology Support Specialist and advance your IT career. Deliver exceptional desktop support while ensuring operational efficiency and user satisfaction.
In this role, you will play a crucial part in providing advanced support to users, resolving technical issues, and managing the overall health of desktop systems. Your expertise will help onboard new users, deploy necessary updates, and improve support processes consistently.
Key Responsibilities:
• Troubleshoot desktop support issues for users
• Maintain hardware/software for optimal performance
• Configure and provision devices for new hires
• Monitor desktop system health proactively
• Document support processes and issue resolutions
Requirements:
• Minimum 5 years of desktop support experience
• Strong knowledge of Windows and Mac operating systems
• Excellent problem-solving and troubleshooting abilities
• Experience with ticketing systems
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