IT Coordinator (Ibiza)

Responsibilities

• Coordinates day‑to‑day IT support across the hotel, covering hardware, software, networks, Wi‑Fi, telephone and audiovisual systems.
• Acts as the first point of escalation for urgent technical issues, ensuring minimal disruption to operations and the guest experience.
• Logs, prioritises and resolves IT incidents efficiently, focusing on issues impacting critical business functions.
• Provides hands‑on IT support during seasonal openings, high‑profile events, VIP stays and peak operational periods.
• Supports the set‑up, operation and troubleshooting of guest‑facing technology, including in‑room systems, conference facilities and event technology.
• Ensures the continuous availability, performance and reliability of business‑critical systems, including property management, point of sale, enterprise resource planning and collaboration platforms.
• Oversees the day‑to‑day operation of IT infrastructure, inclu...