IT & Business Systems Support Analyst (6 month FTC)

Requirements

• 4+ years in a similar IT support or systems coordination role
• Proven experience supporting multiple cloud-based tools in an admin or technical support capacity
• Experience using automation, workflow, or integration tools to improve operational efficiency and reduce manual processes
• Experience documenting, standardising, and improving operational processes, not just responding to support requests
• Demonstrated ownership mindset with a focus on governance, consistency, and continuous improvement
• Confident managing tickets and contributing to process improvements
• Excellent attention to detail, organisation, and follow-through
• A service-first attitude, focused on resolving issues efficiently and professionally
• Friendly, proactive, and comfortable working with colleagues across the business
• Able to work independently and as part of a fast-paced hybrid team
• Str...