IT Business Services Specialist (Madrid)

The Role

This role is based at our Seville and Madrid offices. The appropriate candidate will be highly motivated, experienced in IT support, have effective communication skills, proactive, take initiative, think creatively, and be a team player. The role encompasses all activities and technologies related to a leading‑edge enterprise office environment. Each day will vary in difficulty and challenge.

What You Will Do

• Support the end‑user community, both in office and remote.
• Provide advanced troubleshooting for software and hardware issues on multiple platforms (macOS, Windows 10/11, iOS, and Android).
• Onboard and offboard end users.
• Support all Solera entities.
• Support office technology platforms, including wireless and wired networks, conference room technology (Zoom and Microsoft Teams), automation systems, and AV streaming technology.
• Provide white‑glove IT support for executives and marketing events....