IT Business Analyst

Job Description
Insight Global is seeking an IT Business Analyst for our not-for-profit client in Asheville, NC. In this role, you will join a team responsible for developing business requirements, enhancing processes and systems, and supporting implementation of new business solutions for the company's internal benefits, enrollment and claims platforms. This person will also analyze workflows, document procedures, and partner across teams to optimize operational performance and business applications.

Key Responsibilities
• Partner with internal and external stakeholders to assess needs, gather requirements, and define system functionality.
• Translate user needs into business requirements, functional specifications, process maps, user stories, and acceptance criteria.
• Analyze workflows, recommend process improvements, and create supporting documentation.
• Support implementation of new initiatives, including testing, documentation, and training.
• Serve as...