IT Associate

Job Description

Employee Recognition and Rewards

Commission, Incentives

Government Mandated Benefits

Others

Office Parties

Responsibilities

• Providing IT assistance to staff
• Respond promptly to IT support requests from staff through phone call or in-person visits.
• Diagnose and troubleshoot hardware and software issues, such as computer problems, printer malfunctions, or software errors.
• Provide step-by-step guidance to staff for resolving common IT issues.
• Monitoring hardware, software, and system performance metrics.
• Monitor the CPU usage of servers and workstations to ensure they are not overutilized, which can lead to performance degradation.
• Monitor available disk space on storage devices to prevent storage capacity issues and potential data loss.
• Use hardware monitoring tools to check the temperature and overall health of physical...