IT Assistant

Job Summary:

SUMMARY OF POSITION:Reporting to the Associate VP, Systems & Networking, the IT Assistant provides IT and other technical support to students, faculty and staff at both campus locations. In the absence of the AVP, the IT Assistant takes direction from the Senior IT Specialist in Vancouver. The day-to-day tasks for this position include password resets and assisting and maintaining the logical and physical upkeep of computer labs, general desktops and faculty/staff laptops. The IT Assistant is the primary point person for all Microsoft Office applications, Windows desktop operating systems, basic troubleshooting, and printer and copier maintenance. The IT Assistant is also expected to become knowledgeable with the Cisco network infrastructure on Campus to assist with troubleshooting and resolution along with the NJ Network team.Principal Duties:

Provides Tier II level support for infrastructure operations at the Vancouver campus. On...