IT Application Support Specialist

Description We are looking for an IT Application Support Specialist to support daily application performance and help employees work efficiently across critical business systems in New York, New York. This contract position with permanent potential is ideal for someone who enjoys solving technical issues, improving operational reliability, and partnering with users to keep warehouse and order-related processes running smoothly. The role will focus on application troubleshooting, integration monitoring, process analysis, and user enablement within a fast-paced cosmetics environment.

Responsibilities:
• Resolve application and system issues that affect day-to-day operations, minimizing downtime and restoring service quickly.
• Investigate recurring incidents, determine underlying causes, and apply lasting fixes that improve overall system stability.
• Oversee interfaces between connected platforms, address failed transactions, reprocess documents when needed, and coordi...