Responsibilities
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Provide friendly and efficient technical support to users across a range of devices including desktops, laptops, smartphones, tablets, and printers.Resolve technical issues using Service Central, aiming to meet agreed SLAs.Assist with asset management, ensuring accurate tracking of devices and hardware.Support project work such as hardware and software refresh programs, helping to roll out new technologies.Deploy, maintain, and support iOS devices for users.Create and update technical documentation, including processes and procedures to ensure consistency and clarity.Contribute to server and network maintenance, working with the team to ensure smooth operations.Travel to other UK locations for on-site support when needed. About You:
We're looking for someone who has experience in IT support and is passionate about delivering excell...