Investigator for Public Sector Complaints

Become an Investigator with the Ontario Ombudsman in Toronto, focusing on resolving public sector complaints and promoting fair governance. This role is temporary full-time for 18 months, with hybrid work options.
As an Investigator, you will conduct thorough investigations, from interviewing witnesses to drafting detailed reports. Your findings will play a critical role in shaping the Ombudsman’s recommendations aimed at enhancing accountability and transparency in the public sector. Engage with vulnerable individuals and develop solutions to improve service delivery.
Key Responsibilities:
• Analyze complaint files for resolution
• Create investigation plans addressing fairness and systemic issues
• Interview multiple stakeholders and gather data
• Write comprehensive reports with impactful recommendations
• Assist with additional investigation tasks as needed
Requirements:
• Degree in law, social work, or related area
• Three years of experience in compl...