Vacancy Description
Responsibilities:
Assist customers and business partners via phone and email
Handle customer complaints professionally and resolve issues promptly
Diagnose, assess, and troubleshoot service or delivery-related problems
Monitor delivery route progress and provide status updates
Scan haul-away pods and verify required stamps
Process delivery order changes, updates, and cancellations accurately
Required Qualifications:
Strong experience with Microsoft Office, especially Microsoft Excel
Warehouse Management System (WMS) experience required
Ability to explain specific WMS modules used in previous roles
Preferred Qualifications:
High school diploma or equivalent
At least 1 year of related customer service experience, preferably in a call center or logistics en...
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