Vacancy Description
PGLS seeks to hire an Interpreter Scheduling Coordinator to join our global team.
**Responsibilities**:
- Ensure provision of services by communicating with clients, creating job requests accurately and efficiently, coordinating interpreter schedules and adhering to interpreter contracts.
- Provide excellent customer service both for external and internal stakeholders.
- Schedule interpreters to ensure appropriate coverage for onsite, telephonic, Video Remote Interpreting (VRI) assignments and Remote Simultaneous events.
- Monitor on-demand pool of active interpreters, as well as demand and maintain the Interpretation Programs Manager informed to ensure continuity of services for client languages and hours of operation.
- Maximize all PGLS technology to communicate with contractors and provide them with support as needed.
- Provide accurate reports on on-site and virtual services as requested.
- Maintain accurate records of current, qualified, trained, and clear...
**Responsibilities**:
- Ensure provision of services by communicating with clients, creating job requests accurately and efficiently, coordinating interpreter schedules and adhering to interpreter contracts.
- Provide excellent customer service both for external and internal stakeholders.
- Schedule interpreters to ensure appropriate coverage for onsite, telephonic, Video Remote Interpreting (VRI) assignments and Remote Simultaneous events.
- Monitor on-demand pool of active interpreters, as well as demand and maintain the Interpretation Programs Manager informed to ensure continuity of services for client languages and hours of operation.
- Maximize all PGLS technology to communicate with contractors and provide them with support as needed.
- Provide accurate reports on on-site and virtual services as requested.
- Maintain accurate records of current, qualified, trained, and clear...
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