Vacancy Description
About the Company:
This organisation is all about creating great customer experiences and supporting people to do their best work. The contact centre is a busy, positive, and growing environment where collaboration, performance, and fun go hand in hand.
The team has been through a period of growth and transformation, and they’re now looking for a strong, people-focused sales leader who can continue to build engagement, support development, and help take the centre to the next level.
About the Role:
As a Contact Centre Team Leader, you’ll lead a dedicated group of consultants focused on delivering exceptional service and support. You’ll be responsible for guiding your team day-to-day, setting expectations, providing coaching, and helping them achieve their goals.
You’ll manage performance, support escalations, and ensure each customer interaction is handled with professionalism and care. Collabor...
This organisation is all about creating great customer experiences and supporting people to do their best work. The contact centre is a busy, positive, and growing environment where collaboration, performance, and fun go hand in hand.
The team has been through a period of growth and transformation, and they’re now looking for a strong, people-focused sales leader who can continue to build engagement, support development, and help take the centre to the next level.
About the Role:
As a Contact Centre Team Leader, you’ll lead a dedicated group of consultants focused on delivering exceptional service and support. You’ll be responsible for guiding your team day-to-day, setting expectations, providing coaching, and helping them achieve their goals.
You’ll manage performance, support escalations, and ensure each customer interaction is handled with professionalism and care. Collabor...
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