Internal sales consultant (steel / fluid control)

We are seeking a proactive and customer-focused Internal Sales Consultant to support sales operations within the steel and fluid control industry. This role involves managing customer enquiries, processing orders, coordinating with internal teams, and supporting external sales representatives to ensure a high level of service delivery and sales conversion.

Key Responsibilities Manage incoming calls and convert enquiries into sales opportunities Handle customer queries and complaints professionally and efficiently Prepare and follow up on quotes via phone and email Capture and process sales orders accurately on Syspro Source stock (standard and non-standard) from approved suppliers Monitor back orders daily and ensure timely invoicing and delivery Expedite orders and coordinate deliveries with the warehouse team Maintain and update customer discount structures on Syspro Liaise with external sales representatives and provide sales leads Support external sales staff, including oc...