Intern Insurance Customer Journey (Mandatory Internship)

Aufgaben

Do you want to drive things forward? Do you think entrepreneurially? Are you excited about working in an international environment? Then we have an opportunity for you!

We are looking for a solution-oriented Customer Journey Intern for our Insurance Customer Journey Team!

Together, we aim to revolutionize the landscape of automotive insurance experiences. In this role, you will be responsible for ensuring seamless interactions and customer satisfaction at every touchpoint. Our team works in a hybrid setup.

Our goal: We aim to ensure seamless integration of insurance solutions into the purchasing processes of Mercedes‑Benz customers for cars and vans. Our goal is to design service and claims processes to be as convenient as possible for our customers while considering their needs and pain points. By leveraging the efficiency and effectiveness of processes and digital marketing tools, we aim to provide an outstanding customer experience...