Vacancy Description
- Perform IT maintenance activities on a monthly basis.
- Follow all Accor IT Policies and guidelines such as user rights security policy backup policy preventive maintenance contingency plan etc.
- Assist with implementation of Accor IT brand standards new technologies systems and projects.
- Identify IT related risks and issues and escalate them to hotel management and IT Cluster Director.
- Escalate IT issues to IT Cluster Director.
- Travel as required by the business.
- Manage day-to-day IT operations and ensure smooth running of all computer systems in the hotel for users and guests.
- Provide technical support and training on systems and networks.
- Participate in Accor regional eLearning platform.
- Follow set of guidelines related to archiving back-ups accessing records and transferring records via different channels.
- Ensure backup of all relevant user generated data.
- Troubleshoot...
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