Vacancy Description
What will you do?
Santam Operations, Commercial Contact Centre have career opportunities available for Insurance Consultants (JG10) based in Cape Town, Bellville . The insurance consultant role is focused on providing an end-to-end service and support to intermediaries.
What will make you successful in this role?
- Contribution to the net profit and growth targets for business.
- Delivering exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.
- Providing telephonic / email support to the intermediary on record, authorised representatives from the brokerage, and broker services.
- Analysing the request from the intermediary and providing a quotation to secure the business (conversion).
- Initiating out dials to intermediaries to discuss quotations and / or convert policies.
- New business issuance. ...
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