Institutional Services Vice President Role

Join Citco's Toronto team as Vice President of Client Services for Institutional Services. Manage key client relationships while ensuring optimal service levels in a hybrid work model.
This role is integral for overseeing a diverse portfolio, including asset managers and family offices. As a leader, you'll ensure that service deliverables exceed expectations and build long-lasting relationships with clients. Your background in financial markets and hedge fund administration will enable you to thrive in this challenging environment.
Key Responsibilities:
• Maintain and nurture professional relationships with clients
• Negotiate SLAs to align with client needs
• Collaborate with internal teams for effective service delivery
• Conduct operational due diligence and review risk assessments
• Monitor client profitability and address financial trends
Requirements:
• University degree with 7+ years in financial services
• 2+ years leading teams effectively
• Pr...