Inside Sales Representative

We are looking for a Sales Associate working at our Timmins location, reporting to the Branch Manager. The role focuses on developing and maintaining positive customer relationships, ensuring customer satisfaction with order taking, product pricing, deliveries, and overall service.

RESPONSIBILITIES

• Contact current customers, identify new products and potential upselling opportunities
• Respond to and process incoming calls and orders
• Open new accounts
• Develop customer base and sales leads by making both cold and warm calls
• Maintain knowledge base on current products and learn about new products
• Identify product(s) the customer requires that may not be stocked by the Company and source the product(s)
• Provide pricing quotations and follow up on quotes
• Purchase (direct orders)
• Handle counter sales where applicable
• Shipping & Receiving – daily verify orders and fill in if t...