Inside Sales Agent - Richmond, VA

Inside Sales Agent - Richmond, VA

The Inside Sales Agent supports Personal Lines (Auto/Home/Renters) insurance sales by handling warm inbound leads generated through online quotes and customer inquiries. This role focuses on connecting with prospective clients by phone and email, gathering and confirming basic underwriting information, preparing accurate and competitive quotes, and confidently guiding prospective customers through the application and binding process. The agent partners with the sales team to meet service and sales goals while delivering a professional, customer-first experience. This position does not service or sell Life or Health insurance.

Position: Full Time, In Office

Office Hours: Monday - Friday, 9am – 5pm

PRIMARY DUTIES