Infrastructure Specialist

Due to continued growth, an exciting opportunity now exists to join a highly experienced, collaborative and outcomes focused Asia-Pacific IT team working closely with the helpdesk and applications team, end users and stakeholders across the region.

We are seeking an Infrastructure Specialist to join our Infrastructure Team to manage the day to day operations of our network and infrastructure, as well as level one & two help desk support and some project related tasks. The scope includes all infrastructure used by our regional offices, such as networks, servers, databases, devices, user desktops/laptops, virtualisation, phone system, email, etc.

Responsibilities include

• Provide end user support for day to day PC usage (both applications and infrastructure)
• Serve as a point of contact for internal users seeking technical assistance over the support ticketing system with regards to Infrastructure and Network related issues
• Ensure operati...