Infrastructure Engineering Senior Advisor- Hybrid

Cigna-Evernorth Services Inc. seeks an Infrastructure Engineering Senior Advisor for the St. Louis, MO location to provide operations, engineering, design, and troubleshooting support for teams on-premises and for Software-as-a-Service (SaaS)-based logging products.

Responsibilities:

• Work with customers to gather requirements, onboard data, and assist with searches, dashboards, reports, and knowledge objects.

• Devise solutions for technical and business problems as well as adapt new technologies to improve Splunk, Cribl, and cloud operations.

• Support the systems engineering lifecycle activities for large, hybrid Splunk and Cribl deployments, including requirements gathering, design, testing, implementation, operations, and documentation.

• Lead troubleshooting efforts and identify root causes of problems across the enterprise logging environment.

• Work on and lead projects that drive continuous improvement, enhancements of products, services...