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Infrastructure Change Manager (ServiceNow & ITIL)

ICONMA, LLC

United States, United States, United States Full-time June 23, 2026
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Vacancy Description

Our Client, an IT Services and Consultant company, is looking for an Infrastructure Change Manager (ServiceNow & ITIL) for their Riverwoods, IL/Hybrid location. Responsibilities:

+ Infrastructure Change Planner Roles & Responsibilities:

+ Overall experience of 79 years of Change & Release management role , especially in the infrastructure support domain.

+ Planning all major infrastructure upgrades without impacting project testing environment batch schedules.

+ Work with multiple infrastructure teams like Middleware Operations, San Ops, Oracle DBA, and Firewall Ops etc for release management planning.

+ Communicating with all project managers and business teams with the changes planned in the Infra environment.

+ Chair biweekly Infrastructure CAB Meetings

+ Review daily change management report of submitted Change Tickets.

+ Evaluates Infra Change Tickets and approve or reject change tickets.

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