Information Technology Support Supervisor

Position Overview

This role is based in the Singapore office and is responsible for providing reliable on-site and IT support to the local office and selected APAC users. This role also provides backup IT support during leave periods for the Shanghai office and works closely with the broader APAC IT team to ensure shared coverage and cross-market collaboration.

The primary focus of the role is desktop-level and office IT support, ensuring stable daily operations, smooth meeting experiences, and timely user assistance.

In addition, the role includes opportunities to contribute to knowledge base development and AI-related content and data preparation, supporting the broader IT digitalization initiatives across the APAC region.

Key Responsibilities

1. On-site & Remote IT Support (Approx. 80%)

• Provide day-to-day IT support for the Singapore office, including desktops, laptops, mobile d...