Information Technology Support Specialist

IT Specialist

Direct Recruiters Inc. is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, DRI consistently ranks among the best in the industry for delivering superior results.

Day-to-Day:

• Provide technical support for end-users and office technologies per established policies and procedures.
• Manage and support hardware for remote office environments.
• Deploy and retrieve home office hardware for remote users.
• Deliver deskside and MFP printer support.
• Ensure timely resolution of IT support tickets, meeting established SLAs.
• Maintain hardware inventory and facilitate hardware ordering requests.
• Play an active role in developing and implementing IT processes and procedures.
• Provide IT support for new remote offic...