Vacancy Description
Position Information
Role Title Info Technology Specialist II
Role Code 39112
Pay Band 05
Posting Details
Working Title IT Help Desk Technician
Position Number 00999A
Department CLIENT SERVICES
Location Norfolk, VA
Type of Position Classified
Type of Job Full Time
EEO Category C Technicians
Job Description
This position provides customer service and support to all ODU faculty, staff, and students who receive the technology services provided by ITS . The customer’s ability to use those services and their total technology experience are directly impacted by the quality of customer service provided. This position will develop and maintain online technical support and documentation using various web-based technologies.
Type of Recruitment
Knowledge, skills and abilities
Considerable knowledge...
Role Title Info Technology Specialist II
Role Code 39112
Pay Band 05
Posting Details
Working Title IT Help Desk Technician
Position Number 00999A
Department CLIENT SERVICES
Location Norfolk, VA
Type of Position Classified
Type of Job Full Time
EEO Category C Technicians
Job Description
This position provides customer service and support to all ODU faculty, staff, and students who receive the technology services provided by ITS . The customer’s ability to use those services and their total technology experience are directly impacted by the quality of customer service provided. This position will develop and maintain online technical support and documentation using various web-based technologies.
Type of Recruitment
Knowledge, skills and abilities
Considerable knowledge...
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