Indoor Sales Executive

Join the Team Powering the UAE’s Finest Developments

IT Helpdesk Support Specialist

As our IT Helpdesk Support Specialist, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.

Responsibilities

• Provide first-line technical support for users, including troubleshooting hardware, software, and network issues.
• Assist with Windows Server administration, including updates, user management, and system configurations.
• Oversee the backup systems to ensure timely and reliable backups of critical data, as well as manage backup restoration when necessary.
• Troubleshoot and resolve ERP system issues, supporting users with common problems and performing system maintenance.
• Install, configure, and maintain network infrastructure, including CCTV systems, cabling, and punch...