Indigenous Banking Specialist

About the team:

Our Indigenous Customer Assistance Line (ICAL) is the first of its type for banking in Australia. Our team was developed to provide a relevant banking service for our remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA to assist them with managing their money. ICAL is run by a dedicated team that can respond to specific needs of our remote customers. When you break it down, your job will genuinely make a difference to the wellbeing of Indigenous Australians.

Aspects of the role:

• 12-month fixed term contract, full time (38 hours per week) position.
• Start Date: 12th October 2026
• Operating Hours: Monday to Friday 9am to 8pm and Saturdays from 8am until 2pm Sydney/Melbourne time. Your shifts can be any time within those hours
• We are open during Public Holidays. We will have our team work those days on a rotating basis
• We are flexible on your loc...