Index Client Services Manager

The Role

Nasdaq calculates thousands of indexes that are utilized across numerous investment vehicles globally, including our flagship Nasdaq-100, thematic exposures, quantitative strategies, ESG, and nascent markets.

Our Index Client Services team supports market participants around the world and is the first point of contact for our valued clients. We are dedicated to delivering exceptional service and strive to continually develop and improve the client experience, setting our products and services apart in the market.

The Index Client Services Manager is responsible for customer retention, adoption, and satisfaction across the Americas region. This role requires exceptional leadership, communication, and problem-solving skills to motivate, develop, recruit and retain employees while rewarding and cultivating a culture of high performance. Through the day-to-day leadership and development of the regional Client Services team, the Index Client...