Vacancy Description
Job Title: Incident & Problem Manager
Job ID: 25-07033
Location: Raleigh, NC
Duration: 03 Months On Contract
Incident & Problem Manager
Seeking an experienced Incident & Problem Manager with 4-6 years in Incident Management and a strong understanding of ITIL principles. The role focuses on managing IT incidents, conducting root cause analyses, and improving service quality.
Key Responsibilities:
- Oversee incident resolution, prioritization, and escalation.
- Conduct trend analysis and post-morte...
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