Inbound Lead Manager (Remote)

Location: 100% Remote

Hours: Full-Time | Monday–Friday | 9:00 AM – 5:00 PM US Eastern Time (ET)

About Our Client

Our client is a leading provider of senior home transition services across the United States, helping older adults and their families navigate downsizing, relocation, and home transitions with compassion and expertise.

About the Role

Our client is seeking an Inbound Lead Manager to be the first point of contact for families seeking support. You'll manage inbound inquiries, qualify leads, guide clients through the intake process, coordinate virtual assessments, and ensure a smooth handoff to the Relationship Management team.

This role is ideal for someone who combines strong sales skills with empathy, organization, and a passion for delivering exceptional customer experiences.

Key Responsibilities

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