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Inbound Customer Service Consultant

Australia Post

Tullamarine, Victoria, Australia Full time July 20, 2026
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Vacancy Description

About the opportunity   

Australians are shopping online like never before, and as our Inbound Customer Service Consultant, you'll be the first point of contact for StarTrack customers, helping them with enquiries relating to their deliveries. From tracking parcels and delivery updates to resolving customer concerns, you'll be there to provide timely and effective solutions.

Role Details 

  • Role: Fixed-term full-time (12 months) 
  • Pay: $61,628 per annum plus 12% superannuation (Trainee level rate). Increase up to $68,003 per annum plus 12% superannuation (base level rate) after three months aggregate employment in any twelve-month period.  
  • Work Schedule: Enjoy a rotating roster from Monday to Friday, spanning 8am to 8pm, with full-time hours. Rosters provided one month in advance. 

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