Vacancy Description
Overview
Weu2019re looking for customer-focused individuals who are passionate about delivering great service and building genuine connections with customers.
As an Inbound Customer Service Advisor , youu2019ll support customers of a leading UK energy supplier, taking ownership of queries from start to finish and providing a seamless experience in every interaction.
No two customer journeys are the same, so weu2019re looking for people who are curious, empathetic, and confident problem-solvers.
If you have at least 12 monthsu2019 UK utilities experience within a call centre environment and enjoy helping customers while working as part of a supportive team, weu2019d love to hear from you.
What To Expect
This is an end-to-end customer service role where youu2019ll take ownership of a wide range of customer queries across multiple channels.
From managing accounts and payments to resolving complaints, booking appointments, ...
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