Vacancy Description
About the job Inbound Customer Contact Centre Agent
Smart, dependable, hardworking, motivated, passionate? Sound like you? Then we have an amazing opportunity for you a global company as a Customer Service Advisor.
As a customer service advisor, you will be handling customer queries from first contact.
Working in a fast-paced telephony environment, you will deliver exceptional customer service by taking the time to understand the needs of each customer and coming up with a solution that works for all.
Duties and responsibilities Respond to client and customer enquiries received via email, live chats, social media, phone and voicemail. Keep accurate records of all customer interactions Become an expert on our clients service, features and capabilities to best educate our customers and encouraging them to self-serve. Display, show empathy in a professional way by establishing rapport with customer. Showing reasonable concern and support in every way possible to...Ready to Apply?
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