Inbound CSR | Healthcare Account | Project-Based

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities:

• Manage the end-to-end processing of medical record requests.
• Allocate documents and assign them to the appropriate folders or workflows.
• Handle inbound calls related to medical record inquiries and requests.
• Process and send requested medical records accurately and within established turnaround times.
• Maintain accurate documentation and tracking of medical record reque...