In-Office Help Desk Technician Revelstoke

Join Cronometer in Revelstoke, BC as a Help Desk Technician. Provide vital technical support while ensuring a positive work environment for the team.

This full-time position focuses on troubleshooting hardware, software, and network issues. You will communicate with staff, document technical challenges, and guide users through new technologies and best practices. Your input will help improve internal systems and processes while fostering teamwork and collaboration.

Key Responsibilities:
• Deliver first-line technical support for staff inquiries
• Document and analyze issues to develop solutions
• Guide users on best practices and new technology
• Manage user accounts with Office 365
• Maintain inventory and device provisioning records

Requirements:
• 2+ years in IT support or help desk roles
• Strong troubleshooting and communication skills
• Experience with Office 365 and Jamf administration
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