Implementation Specialist II

Overview

The Implementation Specialist II is responsible for supporting the end-to-end implementation of RealPage Resident Solutions products, including Payments and Insurance. The role involves client setup and onboarding, account configuration, data validation, risk and compliance reviews, documentation management, and coordination with internal stakeholders to ensure successful implementations. Acting as a subject matter expert, the position also handles client escalations, supports process improvements, performs quality reviews, trains team members, and leverages technical skills in SQL and Excel to maintain data accuracy, ensure regulatory compliance, and deliver a high-quality client experience

Responsibilities

PRIMARY RESPONSIBILITIES

• Successfully setup clients’ properties and accounts following RealPage Payments & Insurance guidelines, and in accordance with client’s expectations.
• Maintain accurate records of all...