Implementation Analyst-Cards & Payments (Polanco)

Implementation Analyst – Cards & Payment

Location: Monterrey, Guadalajara, Querétaro, and Mexico City

• Serve as business/technical SME for Item Processing and Print & Mail engagements across US Banking, Cards & Payments clients.
• Gather requirements, author BRDs/FRDs, design solutions, and configure platforms.
• Capture channels: branch, teller, distributed, merchant, mobile & ATM image deposit (capture, balancing, exceptions).
• Configure Duplicate Detection and deposit lifecycle management.
• Conduct business analysis: requirements gathering, BRDs/FRDs, solution design, gap/impact/risk assessment, traceability & change management.
• Translate business needs into technical solutions, bridging business and tech teams.
• Manage stakeholders and cross‑functional relationships, handle client escalations, and maintain sign‑off accountability.
• Provide strong written/verbal communication,...