IM Technician

Job Role

IM Technicians

Job Purpose

The IM Technician will be a key member of the Anglo American IM Support team, responsible for delivering high-quality IT and OT support services. The role ensures system integrity, maximum availability, and optimal performance of information systems in line with customer expectations. The focus is on infrastructure support, maintenance, inspections, IoT devices, and OT environments, with safety as a top priority.

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Key Roles & Responsibilities

Technical Responsibilities

• Support and maintain network, server, and end-user infrastructure, including troubleshooting, account maintenance, and user training.
• Maintain, optimize, and support infrastructure hardware, software, applications, and OT devices.
• Perform industry-standard testing to diagnose and resolve system a...