Identity and Access Management Team Lead

The IAM Team Lead is responsible for leading daily Identity and Access Management operations for customer environments supported by Arraya. This role ensures IAM requests are processed accurately, on time, and in alignment with customer policies, compliance requirements, and established operational procedures. The IAM Team Lead provides oversight for: Provisioning Deprovisioning Access modifications Access reviews Escalations Audit support Documentation quality Team performance This role requires strong IAM operations experience, a solid understanding of SOX, ISO, GRC controls, role-based access, and the ability to lead a dedicated IAM team supporting 18 hours 5 days a week coverage model. Supervisory Responsibilities Directly manage IAM Analysts and oversee daily IAM operations. Conduct regular one-on-one meetings with IAM Analysts. Review workload, performance, and operational challenges. Approve time off and manage staffing coverage schedules. Oversee onboarding and knowledge transf...