Ibm Websphere Operations Specialist Toronto

Overview

Enhance your expertise in business services and cloud technologies with IBM as an IT L2 Operations Specialist for WebSphere Application Server. Collaborate with stakeholders and manage incidents efficiently to ensure timely resolutions. This role involves supporting application installations, configurations, and upgrades.

Key Responsibilities

• Support installation and upgrades of business applications
• Manage production incidents for timely resolutions
• Utilize ServiceNow for incident management tasks
• Work with cloud technologies in UNIX, Linux, and Windows
• Use monitoring tools like Splunk, DataDog, and Dynatrace

Requirements

• Experience with service management in cloud environments
• Familiarity with UNIX, Linux, and Windows systems
• Hands‑on experience with ServiceNow
• Ability to perform tasks under guidance
• Understanding of application infrastructu...