I2C Dispute Analyst with Dutch

Join a high-impact finance team where your expertise directly improves customer experience and financial accuracy. As an I2C Dispute Analyst, you will play a key role in resolving invoice disputes and driving process excellence across the organization. This is an exciting opportunity to contribute to continuous improvement initiatives while partnering with cross-functional teams in a dynamic environment.

**What you will do**

+ Investigate and resolve customer invoice disputes by collecting,analyzing, andvalidatingrelevant data in line with internal procedures

+ Engage with customers via phone and email to gather information and clarify dispute details

+ Record dispute cases accurately in systems and manage them through to resolution within defined workflows

+ Create credit and debit notes in ERP systems to ensureaccuratefinancial records

+ Collaborate with internal teams (e.g., collections, customer service, pricing, sales, and mast...