Hybrid IT Service Desk Specialist — Remote-Friendly

LW Nord Oy in Helsinki seeks a Service Desk Specialist for a full-time hybrid role. You'll provide first-line and second-line support, troubleshooting IT issues and managing service requests effectively while ensuring high-quality documentation. The position collaborates across business units, requiring excellent communication in Finnish and English.

The ideal candidate possesses strong support skills, a technical background, and a service-oriented mindset. A relevant qualification in IT and experience with ITIL frameworks will be beneficial. Join us to support our clients with reliable IT solutions.