Hybrid Claims Admin & Customer Support

This is a fantastic opportunity to work for a dynamic, fast-moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but also maintaining an enviable place to work.
The Ideal Candidate
Will have experience of working on the phones in an office environment, managing incoming and outgoing calls as well as emails. All training will be provided but a friendly approach, enthusiasm and excellent customer service are essential. There is room for professional development, if desired, which will see you grow from the ground up.
Responsibilities

• Provide unparalleled support to the team to enable them to progress the customer’s claim
• Manage incoming calls, directing callers to the appropriate team and handling basic queries
• Follow up with customers for pre-requested documents, such as images of their vehicle damage
• Assist the team with investigations into...