HR Technology Specialist

HR Technology Specialist

Join a growing global insurance business and play a key role in supporting and enhancing the HR technology landscape. Working within the HR Technology team, you'll help deliver an excellent employee experience by supporting HR systems, resolving user queries, driving process improvements, and contributing to exciting technology initiatives.

What You'll Be Doing

• Manage HR technology support activities, including ticket handling, incident triage, troubleshooting, and escalation.
• Act as a key point of contact for HR system users, ensuring fast, effective, and high-quality support.
• Work closely with HR, IT, and business teams to support system improvements, process changes, and change initiatives.
• Create and maintain user guides, process documentation, and knowledge resources to support system adoption.
• Support HR system administration activities, including user setup, data updates, and transac...