HR Employee Support Representative II – French Bilingual

Responsibilities

• Retain ownership of assigned cases until closure with end user.
• Be the contact person for employees wide a range of questions related to Medtronic global, regional, and country HR policies and procedures and benefits, including social legislation and employment terms and conditions, HR systems and programs.
• Generate letters, correspondence, forms, and other HR related documents.
• Liaise with employees to explain company HR policies, benefits, and procedures via cases, phone, or live chat.
• Assist with a wide variety of general administrative projects, providing technical human and highly skilled clerical support.
• Support employees and managers with queries related to our HR systems (Workday, Recognize System, Cornerstone).
• Actively contribute to our continuous improvement culture that gets everybody engaged every day in solving problems to improve the value we provide to our customers.