HR Asst - US Benefits

We are currently seeking to hire multiple remote positions to support our client's organizational employees within their US Benefits team. This team serves as a first point of contact for employees seeking assistance with their benefit programs. This employee support role provides accurate, consistent, and timely responses to inquiries received through phone, chat, and HR case channels, and delivers holistic case management across financial, health, and internal review processes. These positions build trust by offering empathetic, personalized support, ensuring issues are resolved in line with benefit plan requirements while maintaining a strong focus on quality, compliance, and customer experience in a fast-paced, remote environment.
Responsibilities

+ Serve as the first point of contact for employees with questions or issues related to US benefits, including financial and health benefits, through phone, chat, and HR case channels.

+ Provide accurate, consistent, ...